Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you:

• Create an account or make a booking
• Contact us for inquiries or support
• Subscribe to our newsletter
• Participate in surveys or promotions

The types of information we may collect include:

• Personal Information: Name, email address, phone number, mailing address
• Booking Information: Event details, dates, guest counts, special requirements
• Payment Information: Processed securely through our payment partners
• Usage Data: How you interact with our website and services

2. How We Use Your Information

We use the information we collect to:

• Process and manage your bookings
• Provide customer support and respond to inquiries
• Send you important updates about your events
• Improve our services and website functionality
• Send marketing communications (with your consent)
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted partners who help us operate our business
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit permission

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure data storage systems
• Regular security assessments
• Employee access controls

5. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Marketing Cookies: Used to deliver relevant advertisements

You can control cookie preferences through your browser settings.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict certain types of processing
• Data portability
• Withdraw consent for marketing communications

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Typically:

• Account information is retained while your account is active
• Booking records are kept for 7 years for tax and legal purposes
• Marketing data is retained until you unsubscribe

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending you an email notification
• Providing notice through our application

Your continued use of our services after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: